The same problem, across every sector.
The common thread across every HeyCentric customer is not the sector. It is the operational complexity: multiple income streams, channels that do not talk to each other, and downstream systems running on stale data.
Platform at a Glance
±2B
Processed
50+
Live customers
90–95%
Payments allocated automatically
99.99%
Platform uptime, zero maintenance windows
Built for operational complexity, whatever the sector.
HeyCentric is live across six verticals. Public sector adoption is proof of robustness, not a ceiling.
Public Sector
Multi-department revenue management with configurable allocation rules per income stream. Debt system updates in real time. Immutable audit trails for compliance and internal controls. Citizen self-service portal with balance and payment history visibility. ERP integration without replacing existing infrastructure.
Utilities & Essential Services
High-volume recurring billing with real-time reconciliation. Aggregate matching for consolidated deposits across customer accounts. Self-service portal to reduce inbound service demand.
Education & Licensing Bodies
Structured orchestration of tuition, licensing, and regulated fee income. Instalment tuition with automated retry logic and mandate management. Full audit traceability for every payment and user action.
Commercial & Service Organisations
Payments embedded inside the systems your teams already use. Real-time payment status and refund APIs for connected systems. Centralised allocation, reconciliation, and audit regardless of payment origin.
Regulated Enterprises
Income operations that are continuously auditable and defensible. Immutable audit trail from capture through allocation, matching, and posting. Digital dispute management and real-time fraud alerts via Stripe Radar.
Multi-Entity & Shared Services
Centralised income oversight across distributed entities. Consolidated income view with entity-level controls. Configurable routing rules preventing misposting between entities. ERP-agnostic integration across multiple financial systems. Governance and audit controls consistent across the organisation.
Live across six verticals.
From London councils to Irish courts, Scottish universities to housing associations. The platform is industry-agnostic. The track record is not.
Councils
Local Government
Public Sector
Central Government
Higher Education
Universities
Housing
Housing Associations
Charity
Charity Sector
Commercial
Commercial Organisations
Solve the specific problem you face.
From digital modernisation and self-service portals to automated reconciliation, embedded APIs, and governance controls.
Digital payment modernisation
Move from legacy payment tools to modern digital collection. Online payment portals, Pay By Link, and a consistent payment experience across devices. Every transaction captured into a central system of record.
Multi-channel revenue collection
Payments across online portals, terminals, IVR, and telephony, unified into one income orchestration layer. One view for income teams. Consistent experience for payers. Automatic reconciliation.
Customer portal & self-service
Give payers direct visibility over their obligations. View invoices and balances, make payments, and track payment and refund history in one place. Reduces inbound service demand.
Automated allocation & reconciliation
Revenue-code-driven logic allocates every payment to the right department, cost centre, and GL code at the point of capture. Over 90% handled without manual intervention.
ERP integration & financial alignment
Connect to Oracle, SAP, Unit4, and Coda without replacing them. GL, AR, and AP entries generated using configurable finance rules. Income and finance teams work from the same data.
Embedded & API-driven payments
Payments inside your CRM, billing system, or customer platform. Embedded journeys, real-time status queries, and refund initiation via API. Allocation, reconciliation, and governance stay centralised.
Governance & audit control
Every user action and payment lifecycle event logged, immutable, and always accessible. Role-based access controls. Disputes managed within the platform. Real-time fraud alerts via Stripe Radar.
Subscriptions & instalment management
Recurring billing, instalment plans, and subscription lifecycle events within the same platform. Every recurring payment feeds into the same allocation logic and reconciliation layer.
The sector changes. The problem does not.
Every HeyCentric customer shares the same four operational characteristics, regardless of what they do or where they operate.
Multiple income streams
Several departments generating income across several channels, with no single point of control and no consistent operational view.
A legacy ERP that stays
Usually Oracle, SAP, Unit4, or a sector-specific system. It cannot be replaced, so HeyCentric integrates with it and keeps it current in real time.
Strict audit requirements
Every transaction needs to be traceable, allocated correctly, and defensible for any audit or compliance review.
High transaction volumes
No tolerance for downtime, batch delays, or reconciliation backlogs. Income operations need to run continuously and reliably.
Not sure where to start?
Tell us what you are trying to solve. We will show you how HeyCentric handles it.