Collect, control, govern, and automate every payment.
HeyCentric sits between payment infrastructure and your ERP. Every payment is understood the moment it lands: what it represents, where it belongs, and what every connected system needs to know.
☰ John Doe
john.doe@heycentric.io
Control
Automate
Collect
Govern
| Receipt Type | Allocation Status | Receipt Status | Import Allocation Type | Import ID | Revenue Code | Payment Reference | Payment Additi... | |
|---|---|---|---|---|---|---|---|---|
Filter▾ | All▾ | Filter▾ | Filter▾ | Filter | Filter | Filter | Filter | |
| ⋮ | Public API | A | Default | CTAX | 71234544 | ch_3T2ZqFKfql... | ||
| ⋮ | Public API | A | Default | BRATES | 61235555 | ch_3T2ZxZKfql... | ||
| ⋮ | Public API | A | Default | BRATES | 61234562 | ch_3T5PSFKfql... | ||
| ⋮ | Public API | A | Default | PCN | GN123456 | ch_3T5PSFKfql... | ||
| ⋮ | Public API | A | Default | BRATES | 61234562 | ch_3T5Q5EKfql... | ||
| ⋮ | Public API | A | Default | PCN | GN123456 | ch_3T5Q5EKfql... | ||
| ⋮ | Public API | A | Default | CTAX | 71234567 | ch_3T9MAzKfql... | ||
| ⋮ | Public API | A | Default | CTAX | 71234544 | ch_3TCGS7Kfql... | ||
| ⋮ | Public API | A | Default | CTAX | 374589636 | ch_3TCGdRKfql... | ||
| ⋮ | Public API | A | Default | CTAX | 76259846 | ch_3TCGvnKfql... | ||
| ⋮ | Public API | A | Default | CTAX | 71234588 | ch_3TCdcTKfql... |
Five things happen every time a payment lands.
Not sequentially across different systems. All of them, automatically, within seconds of the payment being confirmed.
Payment captured
From any channel: online portal, terminal, telephony, API, or subscription. All feeding one system of record.
Income recognised
Revenue-code-driven logic routes the payment to the right department, cost centre, and GL code. Over 90% automatically.
Payout matched
Bank payouts are matched against all digital payment records automatically. Inconsistencies are flagged in real time.
Systems updated
ERP, debt management, and CRM systems receive updates at the point of payment. Nothing waits for a file or a batch job.
Everything logged
Every event, every user action, every downstream notification. Immutable, always accessible, always accurate.
Every payment channel.
One system of record.
All channels flow into a single income engine. Online portals, telephony, in-person terminals, embedded APIs, and customer self-service all feed the same allocation, reconciliation, and audit layer. Payers get a consistent experience. Income management teams get one operational view.
See Collect in action →| Receipt Type | Alloc. | Status | Rev Code | Pmt Ref | |
|---|---|---|---|---|---|
| ⋮ | Public API | A | Default | CTAX | 71234544 |
| ⋮ | Public API | A | Default | BRATES | 61235555 |
| ⋮ | Public API | A | Default | BRATES | 61234562 |
| ⋮ | Public API | A | Default | PCN | GN123456 |
| ⋮ | Public API | A | Default | CTAX | 71234567 |
Online Payments
Stripe-powered portals, Pay By Link, cards, wallets, and open banking. Modern checkout flows feeding the same income engine as every other channel.
Card Present
Stripe Terminals for in-person and mobile receipting. Terminal payments are captured in the same operational structure as every digital channel.
Voice and Agent-Assisted Telephony
IVR self-service and agent-assisted payments. PCI-compliant, governed, and reconciled alongside every other channel.
Customer Self-Service Portal
A secure portal where customers can view invoices, balances, payment history, and refunds. Reduces inbound service demand and increases payer transparency.
Embedded and API Payments
Payments initiated from Salesforce, Dynamics, or any external system via API. HeyCentric maintains allocation logic, reconciliation, and governance regardless of where the payment originates.
Subscriptions and Instalments
Recurring billing, instalment plans, and payment schedules. Subscription lifecycle events remain visible, governed, and reconciled within the same platform.
Income recognised at the point of payment.
Every payment is allocated to the right department, cost centre, and GL code using revenue-code-driven logic. Over 90% of payments are handled automatically. Bank payouts are matched against all digital payment records in real time. Refunds, reallocations, and exceptions are handled with full traceability throughout.
See Control in action →| Status | Type | Revenue Code | Reference | Amount |
|---|---|---|---|---|
| A | External | CTAX | 71234544 | £2,450.00 |
| A | Manual | CTAX | 71234588-TomM | £123.68 |
| A | External | BRATES | 61234562 | £1,000.00 |
| A | External | RENT | 21234567 | £875.00 |
| U | Treasury deal | £5,200.00 | ||
| U | Rates See Remit | £2,270.00 | ||
| A | ETL | BNKCHRG | Bank Charges Feb | £42.50 |
| C | ETL | CANCEL | Bailiffs CTAX Feb | -£350.00 |
| A | PayCrossRef | CTAX | 71234588-TomM | £52.36 |
Automated Allocation
Revenue-code-driven logic routes payments to the correct GL, AR, and AP dimensions at capture. Over 90% allocated without anyone touching them.
Auto-Matching and Reconciliation
Bank payouts matched automatically against all digital payment records. Inconsistencies flagged in real time. Aggregate matching handles batched payouts across channels.
Finance Rule-Based Entries
Configurable finance rules generate GL, AR, and AP entries automatically. Income management teams control the rules. No hardcoded logic, no dependency on HeyCentric to make changes.
Income Visibility and Explorer
Real-time operational dashboards and receipt enquiry views. Income management teams see where every payment sits and what needs attention, without relying on IT for a report.
Refunds Management
Refunds issued in one action and reconciled automatically. Every refund carries a full audit trail. Both one-time and subscription refunds handled within the same platform.
Monetary and Income Settings
VAT structures, revenue codes, routing rules, and income restrictions configured by the customer's own team. Governance is enforced structurally, not manually.
Every action authorised,
logged, and defensible.
Role-based access controls reflect organisational hierarchy. Disputes are managed within the platform from start to finish. Every payment lifecycle event and user action is recorded in an immutable audit store, always accessible for any audit or compliance review. No action is ever unaccounted for.
See Govern in action →£4,800.00 via Online Portal · Unusual amount for revenue code CTAX · IP geolocation mismatch with account address
du_1SJBoWKfql · £800.00 · Reason: Fraudulent · Cardholder claims unauthorised transaction
Revenue code BRATES received 340% more volume than 30-day average in last 2 hours · 47 transactions
£100.00 returned · Evidence accepted · 07 Apr 2026
Role-Based Access Control
Granular roles and permissions aligned with organisational hierarchy and job function. Every user sees only what they are entitled to and can act only within their defined scope.
Fraud and Dispute Alerts
Real-time fraud alerts via Stripe Radar. Disputes managed digitally from start to finish within the platform, with evidence submission and case tracking via Stripe's dispute APIs.
Full Payment Lifecycle Audit
Every payment event logged from capture through allocation, matching, ERP posting, refunds, and disputes. Immutable, always accessible, and searchable for any audit or compliance review.
User Action Audit
Configuration changes, rule updates, role modifications, and allocation decisions are all recorded. Governance extends beyond payment events into operational accountability throughout the platform.
Data and workflow orchestration.
Less manual work as you scale.
The Automate layer handles the repetitive work that slows income management and operations teams down as transaction volume grows. It replaces manual tasks with event-driven workflows and scheduled automation, so HeyCentric handles more without requiring more headcount at the same pace.
See Automate in action →Bank file received · 06:00 scheduled
284 transactions · Auto-ingested and matched
Exceptions flagged: 3
ERP sync · Bi-directional · Unit4
AR records updated · GL exported
Running continuously
Scheduled ETL · Data export
Income data to data warehouse · 22:00
Last run: successful
API · Status query · Salesforce
Payment status returned in 42ms
Via embeddable API
Event-driven notification sent
Refund processed · CRM and ERP notified
t+41ms from trigger
Data Imports and Exports
Structured ETL pipelines for moving data in and out of the platform on any schedule. Runs automatically. No manual triggers, no waiting for someone to start it.
Bank File Processing
Automated ingestion and matching of bank statement files. Exceptions are surfaced for review rather than buried in a spreadsheet. Reconciliation runs continuously, not at month-end.
ERP and CRM Sync
Bi-directional synchronisation that keeps financial data consistent across your enterprise systems. ERP agnostic. Already in use with Oracle, SAP, Unit4, Coda.
Scheduled and Event-Driven Jobs
Time-based and trigger-based workflows that run automatically. A payment arriving, a refund being issued, or a file landing can each kick off a chain of downstream actions without anyone starting them manually.
Embeddable APIs
Secure, documented APIs for status checks, refund initiation, and validation. External systems interact with HeyCentric programmatically while allocation, reconciliation, and governance remain centralised.
From payments to intelligence.
Every team, one source of truth.
The Insights Dashboard turns raw transaction data into practical intelligence, giving income management, operations, and finance teams a shared real-time view of income performance. Without HeyCentric, payments sit in isolation and reporting is delayed or fragmented. With HeyCentric, every payment is in context, every team works from the same data.
See Insights in action →Payments
Gross Volume
£6,356,809.23
+4.65%£6,074,503.54 previous period
Income by Revenue Code (Top 10)
Net Volume
£6,319,272.41
+4.64%£6,039,240.71 previous period
Split by Card Brand
Split by Instrument Type
Real-Time Visibility
A live view across all payment channels with no lag, no batch delays, and no manual exports. Income management teams see what is happening as it happens.
Lifecycle Tracking
Complete payment history from initiation through settlement, allocation, and reconciliation. Any transaction, at any point in its lifecycle, with full context.
Financial Outcomes
Direct links between payments and their fees, refunds, and dispute outcomes. Understand the true cost and performance of every payment method and card brand.
Operational Metrics
Key indicators across channels, volumes, exceptions, and reconciliation status. The right numbers for income management and operations teams without requiring a data export or a report request.
Forecasting Readiness
Trend analysis and structured data foundations ready to support financial planning and forecasting. The data is already clean, contextualised, and consistent across income streams.
Cloud-native. Event-driven. Built for volume. Multi-tenant architecture built for high transaction volumes. Event-driven design ensures scalability and resilience across complex payment environments.
High-Volume Processing
Cloud-native, multi-tenant SaaS architecture engineered to process and structure high transaction volumes in real time. Every payment event enters an event-driven model that applies allocation logic, governance controls, and financial structuring instantly ensuring operational complexity does not increase as volume grows.
Event-Driven Processing Model
Payments trigger structured workflows immediately upon capture. Allocation logic is applied, matching rules evaluated, financial entries generated where configured, and downstream notifications triggered in real time. This eliminates batch bottlenecks and reduces end-of-period reconciliation pressure.
Operational Resilience & Continuity
Cloud-native platform, HeyCentric supports horizontal scalability, automated failover mechanisms, cross-region backups, and zero-downtime releases. Income operations remain uninterrupted even during infrastructure updates or high-demand periods.
Structured Complexity Management
Multiple payment channels operate under a single system of record with strict tenant isolation and structured financial segmentation through configurable revenue codes and controls. Complexity is handled structurally rather than operationally.
Built for regulated environments from day one. PCI DSS and ISO 27001 aligned. Cloud-native infrastructure. Every layer of the platform is engineered for the security and audit requirements of regulated organisations.
PCI DSS and ISO 27001 Aligned
Security controls are embedded across the software development lifecycle. Automated vulnerability scanning runs in every build pipeline. Regular penetration testing and security reviews are conducted throughout the year. Secure development practices apply from code review to production deployment.
Zero Trust Access and Encryption
A Zero Trust access model is enforced across all platform and internal systems. Role-based access control applies at every layer. All data is encrypted at rest and in transit. Credentials and secrets are managed through a dedicated secrets management system, not stored in application code or configuration files.
Immutable Audit Logging
All payment lifecycle events and user actions are written to a dedicated, append-only audit store. Records are immutable, always accessible, and segregated per organisation. The audit layer supports continuous audit readiness rather than reactive audit preparation.
Proactive Monitoring and DDoS Protection
The platform operates with 24/7 health monitoring, threshold-based alerting, and automated escalation. WAF protection and DDoS mitigation are applied at the network edge. Log aggregation and anomaly detection run continuously, surfacing issues before they become incidents.
Connects to the systems you already use. ERP-agnostic by design. HeyCentric integrates with your ERP, debt management platforms, CRMs, and payment infrastructure through APIs, files, and event-driven workflows.
Integrations
Enterprise Systems
+ any other
Connectivity
+ any other
Stripe moves the money.
HeyCentric makes it operational.
HeyCentric is built on Stripe's financial infrastructure. Stripe handles payment execution across cards, wallets, open banking, direct debits, terminals, and recurring billing. HeyCentric builds the operational layer on top: the allocation, reconciliation, governance, and downstream synchronisation that organisations need once payments become complex.
Stripe services used
What HeyCentric adds on top
Not sure where to start?
Tell us what you are trying to solve. We will show you how HeyCentric handles it.