The income orchestration platform built for complex payment operations. Every payment understood, allocated, and reflected across every connected system the moment it lands.
Payments
Gross Volume
£5,696,672 previous period
Income by Revenue Code (Top 5)
Updated 01:14 PM
£2,450.00
Council Tax Band D → RC-2041
Trusted by leading organisations
Payments are fragmented. Income shouldn't be.
As organisations add payment channels and methods, the distance between a payment landing and income being understood grows. Debt systems updated by file, hours after the fact. Allocations done manually once the payment lands. A person pays, gets chased the next morning, and the income management team spends the rest of the day resolving it. The same problems, every day, across every channel.
Why is this payment still sitting unallocated?
How do I know which department this income belongs to right now?
Why is the debt system still showing this obligation as outstanding? The payment came in hours ago.
Why does every payment channel give payers a different experience?
Who touched this payment, and what did they do with it?
Why does connecting a new payment channel take months of integration work?
From payment to reconciled income, automatically. HeyCentric handles the full income lifecycle. A payment arrives, it is understood, allocated, matched to the right obligation, and propagated to every connected system. Without manual steps, without batch delays, without anyone having to start it.
Capture payments across every channel
All channels flow into a single income engine. Online portals, telephony, in-person terminals, embedded APIs, subscriptions, and customer self-service. Whatever the method, payers get a consistent experience and income teams see one unified view.
GL: CT-REV-4100
Recognise income at the point of payment
The moment a payment lands, HeyCentric gives it context. It is matched to the right invoice, department, cost centre, and debt obligation using revenue-code-driven logic. Over 90% of payments in complex, multi-department environments are allocated without manual intervention.
Match bank payouts against your payment records
HeyCentric automatically matches bank payouts against all digital payments in the system and flags any inconsistencies. If what settled in the account does not match what the platform knows about, the income team can see it immediately, not during month-end/year-end close.
Mar 23, 14:02
3 payments
Mar 23, 13:48
1 payment
Mismatch
Flagged
Update every system the moment income is recognised
When a payment is received, the right invoice is validated, the debt is cleared, and income is recognised. That update flows instantly into every connected system, including ERP, CRM, and debt management, with no manual step and no file sent hours later.
Keep every action authorised, traceable, and defensible
Every payment event, user action, downstream notification, retry, and failure is logged. Every action, change, and actor is recorded, immutable, and always accessible. Organisations can reconstruct the complete history of any transaction at any point.
Downstream systems stay current without anyone making it happen
Payment events from Stripe trigger the full orchestration workflow: allocation, ERP propagation, CRM notification, audit logging. Everything is real time. Nothing waits for a batch job.
Capture payments across every channel
All channels flow into a single income engine. Online portals, telephony, in-person terminals, embedded APIs, subscriptions, and customer self-service. Whatever the method, payers get a consistent experience and income teams see one unified view.
GL: CT-REV-4100
Recognise income at the point of payment
The moment a payment lands, HeyCentric gives it context. It is matched to the right invoice, department, cost centre, and debt obligation using revenue-code-driven logic. Over 90% of payments in complex, multi-department environments are allocated without manual intervention.
Match bank payouts against your payment records
HeyCentric automatically matches bank payouts against all digital payments in the system and flags any inconsistencies. If what settled in the account does not match what the platform knows about, the income team can see it immediately, not during month-end/year-end close.
Mar 23, 14:02
3 payments
Mar 23, 13:48
1 payment
Mismatch
Flagged
Update every system the moment income is recognised
When a payment is received, the right invoice is validated, the debt is cleared, and income is recognised. That update flows instantly into every connected system, including ERP, CRM, and debt management, with no manual step and no file sent hours later.
Keep every action authorised, traceable, and defensible
Every payment event, user action, downstream notification, retry, and failure is logged. Every action, change, and actor is recorded, immutable, and always accessible. Organisations can reconstruct the complete history of any transaction at any point.
Downstream systems stay current without anyone making it happen
Payment events from Stripe trigger the full orchestration workflow: allocation, ERP propagation, CRM notification, audit logging. Everything is real time. Nothing waits for a batch job.
Capture payments across every channel
All channels flow into a single income engine. Online portals, telephony, in-person terminals, embedded APIs, subscriptions, and customer self-service. Whatever the method, payers get a consistent experience and income teams see one unified view.
GL: CT-REV-4100
Recognise income at the point of payment
The moment a payment lands, HeyCentric gives it context. It is matched to the right invoice, department, cost centre, and debt obligation using revenue-code-driven logic. Over 90% of payments in complex, multi-department environments are allocated without manual intervention.
Match bank payouts against your payment records
HeyCentric automatically matches bank payouts against all digital payments in the system and flags any inconsistencies. If what settled in the account does not match what the platform knows about, the income team can see it immediately, not during month-end/year-end close.
Mar 23, 14:02
3 payments
Mar 23, 13:48
1 payment
Mismatch
Flagged
Update every system the moment income is recognised
When a payment is received, the right invoice is validated, the debt is cleared, and income is recognised. That update flows instantly into every connected system, including ERP, CRM, and debt management, with no manual step and no file sent hours later.
Keep every action authorised, traceable, and defensible
Every payment event, user action, downstream notification, retry, and failure is logged. Every action, change, and actor is recorded, immutable, and always accessible. Organisations can reconstruct the complete history of any transaction at any point.
Downstream systems stay current without anyone making it happen
Payment events from Stripe trigger the full orchestration workflow: allocation, ERP propagation, CRM notification, audit logging. Everything is real time. Nothing waits for a batch job.
One platform. Every payment. Full control. HeyCentric sits between payment infrastructure and your enterprise systems. Every payment is collected, understood, allocated, and propagated automatically. Four connected layers, one income engine.
Collect
Capture payments across every channel in one system.
Control
Automatically assign income to the right department, cost centre, and obligation.
Govern
Track every action with a complete, auditable history.
Automate
Update ERP, CRM, and downstream systems instantly.
Where HeyCentric is genuinely different. Not features. Capabilities that replace manual work, close operational gaps, and give income management teams control they did not have before.
90%+ automated allocation
Revenue-code-driven logic routes every payment to the right department, cost centre, and GL code at the point of capture.
Full lifecycle audit
Every payment event, user action, and failure is logged. Reconstruct the complete history of any transaction at any point.
Contact
Sarah Mitchell
Organisation
Greenfield Council
Service
Bin collection services
Account Ref
89898|8989|SR
Outstanding
£34.00
Payment initiated via embedded flow →
Add a Payment Line
Payment Amount
0.00Payment Lines
1. Bin collection
£34.00ref: bin 123
Additional Information
Payment Methods
CRM embedded payments
Teams in Salesforce and Dynamics take payments and process refunds without leaving the CRM.
Automatic payout matching and reconciliation
Bank payouts matched against all digital payment records in real time. Discrepancies flagged immediately, not discovered days later during manual review.
Intelligence Layer
Fees, charges, refund likelihood, and chargeback risk by income stream. Full visibility over every payment channel.
Payments
Gross Volume
£6,356,809.23
+4.65%£6,074,503.54 previous period
Updated 07:26 PM
Income by Revenue Code (Top 10)
Net Volume
£6,319,272.41
+4.64%£6,039,240.71 previous period
Updated 07:26 PM
Split by Card Brand
Split by Instrument Type
Refund Amount
750.00If no amount is entered, will proceed to fully refund the receipt line.
One-click refunds and disputes
Refunds issued in one action. Disputes handled digitally with a full evidence trail.
Real-time ERP and CRM integration
Financial data flows to your ERP and downstream systems in real time — without replacing existing infrastructure.
"Working with HeyCentric has been a genuinely positive experience for Westminster City Council. We value the open, collaborative relationship and the team’s willingness to adapt to our evolving needs. The platform’s clarity, flexibility, and intuitive functionality have made a significant difference to our service delivery. HeyCentric’s partnership focused approach gives us confidence that our feedback is heard and acted on, helping us continually improve outcomes for our residents"
Bekim Haxhia
Head of Revenues & Benefits (Control), City of Westminster
Built for the most demanding income environments.
The common thread across every HeyCentric customer is not the sector. It is the operational complexity. Multiple income streams, high transaction volumes, legacy ERPs that cannot be replaced, and no tolerance for downtime. Public sector adoption is proof of robustness. A platform that handles regulated, multi-department institutions at this level of governance and scale is built for any organisation managing complex income.
±2B
Processed
50+
Live customers
3.5M
Payments processed annually
Not sure where to start?
Tell us what you are trying to solve. We will show you how HeyCentric handles it.